Network Operator-Critical Facilities

Location: River Bend, LA
- Baton Rouge area

Employment Type: Full-Time

Work Arrangement: 100% Onsite

PTR Global is seeking a Network Operator for a direct-hire opportunity supporting a rapidly expanding AI data center environment. This role will serve as the on-site network and structured cabling specialist responsible for troubleshooting physical layer issues, supporting network infrastructure, and maintaining the reliability of high-density AI environments.

Working closely with Network Operations, Infrastructure Deployment, and Data Center Operations teams, the Network Operator will own physical-layer issue resolution while serving as the escalation point for network and ICT-related incidents.

• Troubleshoot and resolve physical layer network issues within a data center environment.
• Perform structured cabling installation, repair, and remediation.
• Install, inspect, clean, test, and validate fiber optic infrastructure.
• Troubleshoot fiber faults, transceivers, patch panels, and cable plant issues.
• Validate repairs using optical power readings, LLDP neighbor relationships, and interface status.
• Perform rack-and-stack activities for network equipment and structured cabling.
• Support maintenance, deployments, and infrastructure upgrades.
• Document incidents and elevate complex issues to Network Operations with clear technical documentation.
• Maintain cable plant documentation and inventory records.
• Partner with Tier 1 technicians and cross-functional engineering teams to improve operational performance.

• 3+ years of hands-on experience supporting data center network infrastructure.
• Experience with structured cabling, fiber optic infrastructure, and network hardware.
• Proficiency using fiber troubleshooting tools including:
• Optical Power Meter
• Fiber Inspection Scope
• Light Source
• Understanding of:
• Single-mode and multi-mode fiber
• Fiber connector standards
• Optical light levels
• Structured cabling best practices
• Ability to interpret interface status, optical power readings, and LLDP neighbor information.
• Strong troubleshooting, documentation, and communication skills.
• Willingness to relocate to River Bend, Louisiana.

• OTDR experience
• CCNA or equivalent
• Experience supporting GPU, HPC, or AI infrastructure
• DCIM experience
• Experience with:
• Cisco
• Arista
• Juniper
• SONiC
• SQL or JQL experience
• Experience with high-speed optics (100G, 400G, 800G)

• Amazon Web Services
• Microsoft
• Google
• Meta
• Equinix
• Digital Realty
• QTS
• Core Site
• Cyrus One
• Flexential
• NTT
• Other hyperscale or colocation providers