Information Services - System Administrator II

Job Description

Position Title:

Systems Administrator

Reports To:

Information Systems & Technology Manager

Department:
Information Services

FLSA Status:
Salaried (EXEMPT)

The Systems Administrator is responsible for maintaining, supporting, and improving the organization’s IT infrastructure. This position serves as the subject matter expert (SME) for servers, network infrastructure, cybersecurity, cloud-based systems, and enterprise platforms including Google Workspace. The System Administrator works closely with the Information Systems & Technology Manager to ensure reliable, secure, and efficient technology operations across the organization. In addition to infrastructure responsibilities, the System Administrator provides secondary support for fleet and operations technology systems to assist in maintaining standards, performance, business continuity, and operational effectiveness.

• Administer, maintain, and monitor physical and virtual server environments.
• Serve as the primary SME for network infrastructure including switches, firewalls, wireless systems, VPN connectivity, TV matrix, conference room technology, and internet services.
• Manage and support cybersecurity tools, endpoint protection, access controls, backups, patching, and system hardening.
• Administer cloud-based platforms and services including Google Workspace and other enterprise applications.
• Monitor system performance, availability, and capacity to ensure optimal operation and uptime.
• Perform system upgrades, maintenance, troubleshooting, and disaster recovery procedures.
• Maintain backup and recovery solutions to protect organizational data and systems.
• Document infrastructure configurations, procedures, standards, and system changes.
• Coordinate with vendors and third-party service providers for support, maintenance, and project implementation.

• Assist the Information Systems & Technology Manager with supporting fleet and operations systems.
• Provide advanced technical support and troubleshooting for hardware, software, and infrastructure-related issues.
• Support deployment and maintenance of user devices, printers, mobile equipment, and operations technology systems.
• Participate in IT projects, system implementations, and technology improvement initiatives.
• Assist with maintaining compliance with company policies, cybersecurity standards, and industry best practices.

• Maintain confidentiality and security of company information and systems.
• Participate in after-hours support or on-call rotation as needed.
• Stay current with emerging technologies, cybersecurity threats, and industry best practices.
• Perform additional duties as assigned.

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
• Minimum of 3–5 years of experience in systems administration, network administration, or infrastructure support.
• Experience supporting cloud-based environments such as Google Workspace required.
• Experience with virtualization platforms, backup systems, and network infrastructure preferred.

• Strong knowledge of server administration, networking, cybersecurity, and cloud technologies.
• Experience with Microsoft Windows Server environments and enterprise networking equipment.
• Understanding of firewalls, VPNs, wireless networking, and security best practices.
• Ability to troubleshoot complex technical issues independently.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with technical and…