Dynamics 365 Business Analyst

The Microsoft Dynamics Business Central Business Analyst/Administrator is the in-house owner of Allied Power's Business Central ERP environment. This role bridges IT and the business: configuring and maintaining Business Central, partnering with Finance, Operations, and other business units to translate operational needs into working ERP solutions, and serving as the primary point of contact for day-to-day system administration, troubleshooting, and enhancement requests.

This is a hands-on, in-house role intended to partner closely with external consultants during active rollout and major enhancement phases, then take internal ownership of daily support and expansion.

• Serve as the primary system administrator for Microsoft Dynamics 365 Business Central, including user and security role management, permission sets, approval workflows, and system settings.
• Configure and maintain core setup areas (chart of accounts, dimensions, number series, posting groups, and similar configuration tables) in line with Finance and Operations requirements.
• Monitor system health, data integrity, and performance; troubleshoot and resolve day-to-day issues, escalating to Microsoft or an implementation partner when needed.
• Manage Business Central environments (sandbox/production), coordinate updates and patches, and support release/change management for new features.

• Partner with Finance, Operations, Project Controls, and other business stakeholders to gather requirements and translate them into Business Central configuration, reports, or enhancement requests.
• Document current and future-state business processes; identify opportunities to simplify or automate manual work using native Business Central capabilities or the Power Platform.
• Lead or support functional testing, user acceptance testing (UAT), and change management for new modules, features, and process changes.
• Build and maintain reports, dashboards, and saved views in Business Central (and Power BI, where applicable) to support business decision-making.

• Support and maintain integrations between Business Central and other enterprise systems (e.g., Workday HCM, banking, EDI, field operations, or other platform-company applications), working with IT and vendor resources as needed.
• Understand the basics of how system integrations work (APIs, data flows, scheduled jobs) well enough to document requirements, triage issues, and communicate clearly with technical integration resources — deep integration development is expected to be handled jointly with IT/vendor developers, not solely by this role.
• Support data migration, data cleansing, and master data governance activities related to Business Central, including during acquisitions or new entity onboarding.

• Serve as the primary internal point of contact (tier 1/2 support) for Business Central end-user questions and issues across the Allied Power platform.
• Develop and deliver end-user training materials, job aids, and onboarding resources for new Business Central users.
• Maintain a working knowledge of standard ERP controls and segregation-of-duties considerations, partnering with Finance and Internal Audit as needed.

• Maintain system documentation, configuration standards, and a change log for Business Central customizations and enhancements.
• Support vendor and license management activities related to Business Central (seats, modules, add-ons) in partnership with IT leadership.
• Participate in IT governance processes (change management, security review) as the subject-matter expert for Business Central.
• Strong working knowledge of Business Central…