Rental Operations Coordinator

JM Test Systems repairs, calibrates, certifies, sells, andrents test and measurement equipment, with laboratories accredited to ISO/IEC
17025. Customers count on us for accurate, reliable equipment that’s ready towork when they need it.

When a customer returns a rental, how quickly we check it indecides how soon it’s ready for the next customer. As our Rental Operations Coordinator, you’ll own that check-in process. You’ll receive returned equipment, inspect and document it, and send it to the lab so it’s back inservice fast.

This is a hands-on job with impact beyond one location.

You’ll spend about 20% of your time traveling to other JM locations, whereyou’ll train teams, roll out processes, help Rental Managers solve problems,and share what you’ve learned on the floor. When the outbound side gets busy,you’ll also help check out equipment so customers get it by their need-bydates.

You’ll do well here if you’re organized, careful with details, and like making a process run better. If you enjoy hands-on operations work and want a say in how the rental business runs across the company, thisrole is a strong fit.

• Ownrental check-in from start to finish. You’ll receive returned equipment, keep receiving and drop-off areas clear, and write up each unitand route it to the lab on time.
• Get equipment ready to rent again. You’ll clean and prep units and verify their condition, accessories, and asset tags so each one is ready to goback out.
• Keep equipment status accurate. You’ll track every unit as ready, inprocess, awaiting parts, or out at the manufacturer or another location.
• Document damage with photos and send it to the right team quickly, so issuesare resolved and customers are billed correctly.
• Manage accessory inventory and request replenishment before stock runs low.
• Support other locations through planned travel (about 20%). You’ll train teams, help launch new locations, and help Rental Managers fix problems onthe floor.
• Help improve our processes by pointing out gaps and helping update procedures, so locations work more consistently.
• Backup the check-out team by pulling, staging, and verifying equipment and working with the Lab, QA, and Shipping teams to keep deliveries on time.

• High school diploma or equivalent
• Experience in rental operations, warehouse, inventory, receiving, or a similar hands-on operations role
• Strong attention to detail and accurate record-keeping
• Comfort with computers, including Microsoft Office and inventory or order-tracking systems
• Clear communication and the confidence to train others and share feedback on how processes can improve
• Willingness to travel about 20% of the time to other JM Test Systems locations

• Experience with test equipment, calibration, or equipment rental

In this role, you’ll see your impact quickly. Faster check-in means more equipment available, happier customers, and a stronger rental business. You’ll work with teams across the company, help shape how werun rental operations at every location, and learn the technical side of thetest and measurement industry. As we grow, you’ll have room to grow with us.

• Medical,dental, and vision insurance
• HSAwith employer contribution
• Paidtime off and company holidays
• 401(k) retirement plan with company matching
• Company-paidlife insurance
• Supplemental insurance policies
• Training and development opportunities
• Opportunities for continued growth within JM Test Systems

JM Test Systems is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age,disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.