Associate Executive Director

Description

The Pearl at Jamestown is seeking a Associate Executive Director to join the team.

RELATIONSHIP

The Associate Director reports directly to the Sr. Executive Director.
This role is focused on Operations and Sales.

PURPOSE

The Associate Director is responsible for assisting the Executive Director with the overall leadership and management of the community. This position promotes and integrates the philosophy of Phoenix Senior Living to incorporate wellness in all aspects of the seniors’ lives we serve. Ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual and spiritual) are incorporated into the services we provide and embrace.

Responsibilities include but not limited to assisting in recruiting, hiring and training of associates in the community; completing staffing, scheduling, and daily reviews of timekeeping reports. Responsible for associate recognition and engagement, performance management and evaluations. Responsible for financial management and systems related business processes such as:
Payroll & Human Resources Administration and information Monitoring /Process and Systems Financial Systems Close and Management Business Processes –Key Controls Technical / Professional Knowledge of Quality Assurance.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Plans, organizes, develops, leads and assist the Executive Director with the overall management of the community in accordance with federal, state, local laws and Phoenix Senior Living standards, guidelines and regulations
• Participates in Personalized Service Plans (PSP), daily assignment development and monitoring ongoing process and practices and ensuring they are occurring regularly according to Phoenix schedule
• Participates in and manages the assessment process to determine tier of service with the appropriate staffing levels
• Participates with the FED and Program & Outreach Coordinator to ensure a variety of appropriate and personalized activities which incorporates all dimensions wellness and are available throughout the day and evening with resident care associate participation
• Partners with Food & Beverage Director, FED and POC to schedule and plan special event and ensure food & dining is properly incorporated into the appropriate dimensions of wellness
• Understands the recognition of resident changes in condition, takes appropriate action
• Participates in the facilitation of monthly resident Council Meeting

• Participates in outside committees and organizations relevant to Resident Care and Alzheimer’s/dementia care
• Demonstrates the ability to represent the community in a wide variety of public settings, including, but not limited to, making presentations to large groups and meeting community professional and government leaders
• Provides assistance to the Community Relations Director and Executive Director with communicating with prospective residents & family members about Phoenix’s philosophy with regard to personalizing services and incorporating all dimensions of Wellness into our care and services provided

• Implements guidelines, standards, and practices for Resident Care and programming
• Implements and monitors ongoing quality improvement programs for resident services
• Adhere to community budget and participates throughout the financial/budget process
• Sets up ongoing procedures to collect and review information needed to assist with billing and accounting support services to meet business performance results, deadlines and reporting
• Reviews monthly financial statements with the ED, implements plans of action for deficiencies
• Participates in a support function for the ED in the managing/submittal process of monthly expenses and budget data, timely per Phoenix policies and internal business controls
• Supports the ED in striving to improve profitability year over year in line with owner expectations
• Supports the ED in following the key areas to ensure the community is:
• Meeting NOI/house profit expectations
• Meeting occupancy expectations
• Achieving and executing consistent labor schedules seven (7) days a week
• Driving ownership with the department leaders

• Sets standards for resident…