Workers' Medical Services Analyst

Workers’ Compensation Medical Services Analyst

Office of Workers’ Compensation

The Office of Workers’ Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers’ compensation laws, aiming to support early return-to-work efforts and improve workplace safety. We do not process individual workers' compensation claims or issue benefit payments.

is responsible for handling the scheduling of all IME requests made under La. R.S. 23:1123. Pre‑litigation medical exams are scheduled with neutral physicians to determine the medical condition or work capacity when two opposing physicians disagree. A network of IME physicians across multiple specialities and geographic locations must be maintained and coordinated for court‑ordered IMEs under La. R.S. 23:1124.

Displaying Expertise: The ability to demonstrate specialized knowledge, skills, and experience to apply subject‑matter expertise in diverse and evolving contexts.

Successful Behaviors: Solves problems using current expertise, explains concepts clearly, and adjusts messages for different audiences.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Successful Behaviors: Makes timely, well‑reasoned decisions using available info, context, and trade‑offs.

Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Successful Behaviors: Analyzes problems thoroughly, identifies root causes, and follows through with realistic, adaptable solutions.

Five years of experience in worker's compensation; OR

Six years of full‑time experience in any field plus two years of experience in worker's compensation; OR

A bachelor’s degree plus two years of experience in worker's compensation.

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Coordinate billing and missing medical record issues between parties and physicians.
• Collaborate with the assigned RN on case notifications, phone calls, and scheduling changes.
• Confer with physicians, attorneys, carrier, claimants, employers, and judges to obtain required documentation for scheduling medical appointments.
• Coordinate with physicians’ offices, carriers, and the attorney to confirm attendance.
• Maintain data points to monitor trends, goal achievement, and statutory compliance.

Location: Baton Rouge, LA

Appointment Type: Probational/Job Appointment/Promotional/Detail to Special Duty

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their applications to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

All applicants selected for employment must submit to drug screening and a background check.

Kedrick Kennedy
kkennedy.gov

Our Human Resources Team is focused on building fairness, clarity, and results.

Louisiana Works is an equal employment opportunity employer and SAME agency that serves as a model employer for the recruitment, hiring, and retention of individuals with disabilities. Auxiliary aids and services are available upon request to individuals with disabilities
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