Support Service Supervisor

Support Service Supervisor at Labcorp.

The schedule for this position is Monday - Friday, 4:30 p.m. to 12:30 a.m.

• Supervise the day‑to‑day operations of the Department Name department.
• Assist with the preparation of laboratory specimens for analysis and testing.
• Directly supervise, train, and mentor non‑technical personnel of the department.
• Monitor daily workflow in the lab and schedule adequate coverage.
• Ensure all shifts in the department are properly staffed.
• Research and resolve any production errors, escalating when necessary.
• Engage in continuous process and service level improvements.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Prepare and maintain quality assurance records and documents.
• Meet regularly with direct reports to provide coaching and feedback for their development.
• Administer and manage policies and procedures.
• Process and maintain payroll and personnel files.
• Perform administrative duties as needed.

• High school diploma or equivalent; associate’s degree or higher is a plus.
• 3 years of relevant experience, preferably in a clinical laboratory.
• Prior supervisory or leadership experience.
• Familiarity with laboratory operations, policies and procedures.
• Strong computer skills and working knowledge of Microsoft Office.
• Excellent communication skills, both written and verbal.
• High level of attention to detail, strong organizational and prioritization skills.
• Strong critical thinking skills and ability to make decisions in a fast‑paced environment.
• Ability to handle the physical requirements of the position.

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including:
Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part‑time employees scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Mid‑Senior level

Full‑time

Information Technology

Hospitals and Health Care

Labcorp is an equal‑opportunity employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any kind. Employment decisions are made based on qualifications and merit, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable law.

We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools, please contact Labcorp Accessibility.