ISR

Accu Temp has been proudly serving Baton Rouge with trusted HVAC and plumbing solutions for decades. Known for reliability, expertise, and award-winning service, Accu Temp has become a household name across Louisiana. As part of TurnPoint Services, we combine the strength of a national platform with the local heart of Baton Rouge service. Employees thrive in a family-first culture, supported by advanced training and career growth opportunities across TurnPoint's 62 brands.

Join Accu Temp and grow your career with a team that values craftsmanship, community, and long-term success.

ISR )

• The Inside Sales Representative plays a vital role in driving company revenue by connecting with customers, identifying opportunities, and guiding them through service and system purchase decisions. You'll engage customers through outbound calls, emails, and texts, ensuring they receive a 5-star experience from the first contact to the final sale. This role requires a results-driven, detail-oriented professional who thrives in a fast-paced, team-oriented environment and enjoys helping customers find the right solutions for their home comfort needs.
• You'll work closely with field technicians, installers, and the service team to uncover sales opportunities, assist with follow-ups, and maintain strong customer relationships that reflect our company's values and commitment to service excellence.

• Minimum of two years in inside sales or customer service, preferably in the HVAC, plumbing, electrical, or home services industry.
• Excellent verbal and written communication skills, with the ability to clearly explain products, services, and processes to customers.
• Proven ability to meet or exceed sales targets through effective communication and relationship-building.
• Proficiency with Microsoft Office and CRM systems (Salesforce experience a plus).
• Strong organizational skills with attention to detail and accuracy in data entry.
• Ability to work collaboratively with technicians, installers, and customer service teams to ensure a smooth sales process.
• Results-driven mindset with a proactive approach to customer engagement and problem solving.
• Ability to multitask effectively in a fast-paced environment while maintaining a high level of professionalism.

• Build rapport and establish lasting relationships with customers to understand their needs and recommend appropriate products or services.
• Conduct outbound outreach to follow up on leads, open estimates, canceled jobs, and completed jobs for potential service opportunities.
• Assist service technicians in offering additional services or system replacements while they are in the customer’s home.
• Create, maintain, and update a customer database within CRM or Excel with complete and accurate information.
• Serve as the main point of contact and liaison between clients and internal teams to ensure clear and timely communication.
• Receive and book new leads, explain company processes to new customers, and offer additional products or add-ons.
• Collaborate with sales and service teams to meet and exceed individual and team sales goals.
• Attend and participate in meetings and training sessions to strengthen product knowledge and sales skills.
• Track sales activities, manage follow-up schedules, and elevate customer concerns as needed to maintain satisfaction.

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you'll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work: Every role - in the field, office, or leadership - makes a real impact by helping families and communities stay safe and comfortable.
• Competitive Rewards: Strong pay, solid benefits, and recognition programs designed to celebrate craftsmanship, commitment, and exceptional performance.
• Clear Career Paths: From apprentice and entry-level roles to expert…