Service Technician; Maintenance

Stoa Group is seeking a full-time Service Technician (Maintenance) to join our team. Stoa Group is nationally ranked #5 best places to work in multifamily and is recognized as National Apartment Association (NAA) Top Employers; we pride ourselves on having a great company culture where we put our employees first. Service Technicians are a key part of each community's success. As a Service Technician on our property, you will work with our property management team to provide exceptional service to residents.

They are our repair experts who provide the technical know-how behind each apartment community. From HVAC to plumbing to a fresh coat of paint, Service Technicians have a hand in every apartment and every resident's satisfaction. Service Technicians are personable, technically skilled individuals with a keen eye for detail, an ability to learn new skills quickly, a curiosity for how things work, and a passion for working with their hands.

This is an entry-level experience and a promo table role for the right candidate who is also interested in obtaining their HVAC.

• Technically Savvy. You have a solid understanding of general maintenance and technology and are quick to learn new skills.
• A Clear Communicator. You help residents and teammates understand the timeline and process for repairs.
• A Team Player. You are united with teammates in delivering the best experience to residents.
• Proactive. You act like an owner, performing regular maintenance to avoid emergencies.
• Personable. You are respectful, pleasant to be around and enjoy engaging with others.
• Levelheaded. You keep your cool during maintenance emergencies and quickly find solutions.
• Motivated. You invest extra energy to reach your goals.
• Solution-Oriented. You follow through on commitments, letting teammates and residents know they matter.
• Organized. You are flexible and able to juggle multiple priorities and interactions with residents and teammates smoothly.

• Repair and enhance our community
  . You'll be responsible for repairing and maintaining all plumbing, electrical, appliance, carpentry, and painting needs of the community. On-the-job training will be provided as needed.
• Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.
• Respond to service requests. You'll launch into action when maintenance issues arise, collaborating with teammates and prioritizing service requests to earn trust and build resident satisfaction.
• Know the make-ready schedule
  . You'll monitor apartment vacancies daily and initiate the turnover process with painting, cleaning, and repairing.
• Tend to preventive maintenance
  . You'll safeguard equipment with regular tune-ups, helping equipment last longer and minimizing costly repairs.
• Notice the details. You'll walk the property daily, inspecting all areas for cleanliness and safety, and helping to maintain great curb appeal.