Airframe Structures Lead Technician

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General Summary

The Airframe Structures Lead Technician demonstrates high level of technical aptitude relating to sheet metal and composite structures in the performance of safe, quality and efficient aircraft maintenance. The Lead Technician manages and accepts ownership of all aspects of assigned aircraft project including coordinating necessary resources, documentation and communication with team members and customers to ensure timeliness and quality of the projects.

In addition, this position acts as a positive role model by promoting respect and trust among team members; interacts positively with customers and team members to foster a company-wide environment of teamwork; participates in personal and leadership development opportunities and demonstrates leadership and professionalism; and performs as a Quality Inspector (QI).

General Summary

The Airframe Structures Lead Technician demonstrates high level of technical aptitude relating to sheet metal and composite structures in the performance of safe, quality and efficient aircraft maintenance. The Lead Technician manages and accepts ownership of all aspects of assigned aircraft project including coordinating necessary resources, documentation and communication with team members and customers to ensure timeliness and quality of the projects.

In addition, this position acts as a positive role model by promoting respect and trust among team members; interacts positively with customers and team members to foster a company-wide environment of teamwork; participates in personal and leadership development opportunities and demonstrates leadership and professionalism; and performs as a Quality Inspector (QI).

Essential Job Functions

• Manages all structural repair aspects of assigned aircraft projects to ensure safety, quality and efficiency throughout the projects. Accepts full ownership of assigned projects through planning, prioritizing and communicating with customers, team members, OEM’s, outside contractors and vendors as necessary. Ensures the safety and security of customer’s equipment, parts and aircraft during all maintenance phases.
• Performs troubleshooting, fitting and installation of the most complex structural assemblies. Proposes and seeks approval for alternate installation and fabrication processes as needed to complete the task to the highest degree of quality and efficiency. Performs all work in accordance with Duncan Aviation approved procedures, appropriate maintenance manuals and technical data. Performs Quality Inspector (QI) duties as needed.
• Oversees, completes and maintains accurate and timely aircraft and project documentation including reviewing preliminary reports to ensure accuracy of forecasted and billed labor hours. Reviews work orders, invoices, etc. to ensure timely and accurate inventory allocation, appropriate sign-off language, and accurate charges for labor and outside services are applied prior to billing. Participates in reviewing of the final invoice with appropriate management and sales personnel for profitability, accuracy, accountability and documentation.
  
  Assists with professionally and courteously addressing customer billing disputes for maintenance actions performed by team members.
• Supervises day-to-day activities of team members as assigned by the team leader. Holds team members accountable to Duncan Aviation approved policies and procedures, including professionalism, safety and cleanliness of the work environment. Ensures team’s consistent use of appropriate technical data.
• Willingly and effectively shares knowledge and capabilities with less experienced technicians through OJT to foster their development, ensure accurate work, and support of the team’s goals.
• Performs other duties as assigned by management.