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Loyalty & Guest Experience Specialist; Night Shift

Job in Battle Creek, Calhoun County, Michigan, 49014, USA
Listing for: DeKalb Health
Full Time position
Listed on 2026-10-11
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 42000 USD Yearly USD 35000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Loyalty & Guest Experience Specialist (Night Shift)

Fire Keepers Casino Hotel in Battle Creek, MI, is seeking a Guest Services Associate to support the Red Hot Rewards loyalty program and guest care operations. You will enroll guests, communicate promotions, answer calls about hotel bookings and offers, greet passengers, and assist with ticket sales and coat check.

The role emphasizes high-level guest service, confidentiality, and attendance, with shifts starting in the evening and a shift premium for late hours.

This role, Loyalty & Guest Experience Specialist (Night Shift) at DeKalb Health, could be your next move.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Battle Creek, MI, United States.

This opportunity is part of our work in Bio & Pharmacology & Health, Sales.

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