Workforce Analytics & Optimization Specialist
Listed on 2026-10-07
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IT/Tech
Data Analyst
Peckham, Inc. is hiring a Workforce & Reporting Specialist for our Battle Creek, MI contact center. You will oversee workforce planning, real-time adherence, and performance reporting to guide staffing decisions and service outcomes.
This role requires strong analytical skills, meticulous data analysis, and collaboration across teams to support daily operations and long-term strategic initiatives. Proficiency in Excel and call center software is essential, with opportunities to work on
Our team is growing, and we are hiring a Workforce Analytics & Optimization Specialist in Battle Creek, MI, United States.
The Workforce Analytics & Optimization Specialist position in the Management & Operations field is open for applications.
We have an opening for a Workforce Analytics & Optimization Specialist in Battle Creek, MI, United States within Management & Operations.
This role, Workforce Analytics & Optimization Specialist at Peckham, Inc., could be your next opportunity.
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