On-Site Logistics Supervisor in Battle Creek, Michigan
Listed on 2026-10-17
-
Supply Chain/Logistics
Supply Chain & Logistics
Who We Are
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.
Buckland strives to provide customized services in a memorable way.
For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services.
Buckland strives to provide customized services in a memorable way.
What You’ll Be Doing
The Onsite Logistics Supervisor serves as Buckland's dedicated representative within the customer facility, responsible for managing and coordinating inbound logistics activities, including international ocean freight, domestic transportation, warehousing, and final-mile delivery. The role works directly with customer stakeholders, suppliers, carriers, and Buckland operations teams to ensure material availability, mitigate supply chain risks, support production continuity, and deliver exceptional customer service.
What We Can Offer You- Competitive salary, benefits package and matching retirement plan
- A friendly, collaborative work environment
- Opportunities for professional development & ongoing learning
- A chance to be part of a growing organization
- On-site position in Battle Creek, Michigan
- Relocation package available
- Signing bonus available based on experience
- Serve as the primary operational contact for assigned strategic accounts and build strong customer relationships.
- Manage day-to-day international ocean import and export operations, including shipment coordination and exception resolution.
- Coordinate with customers, carriers, overseas offices, NVOCCs, drayage providers, and other logistics partners.
- Develop and maintain customer-specific SOPs, KPIs, workflows, and service standards.
- Lead customer business reviews and provide performance reports with operational insights
- Investigate and resolve service issues, claims, escalations, and supply chain risks that may impact production
- Support carrier procurement, rate management, and transportation solutions.
- Identify and implement opportunities for continuous improvement, service enhancement, and operational efficiency.
- Support customer implementations, onboarding, account growth, profitability, and retention initiatives.
- Collaborate with Sales, Operations, Customs Brokerage, Finance, and other internal teams to deliver integrated customer solutions.
- Provide guidance and operational support to team members involved in assigned accounts.
- Ensure compliance with applicable regulatory, customer, and company requirements.
- Perform other duties as assigned.
- Post-secondary education in Supply Chain, Logistics, Transportation, International Business, Commerce, or a related field.
- 7+ years of freight forwarding or international logistics experience, including 3+ years in customer-facing account management or strategic customer…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).