Retail, Retail Associate​/ Customer Service

Goodwill Industries of Central Michigan's Heartland, Inc.

No Late Nights!
Stores are open from 10am to 8pm Mon - Sat, 11am to 6pm on Sunday.

• Employee discount at our retail stores
• Employee discount at Sprint, Dell, AT&T, and other retailers
• Financial Coaching

To provide good customer service, assist in the stocking and rotation of merchandise, accurately perform all sales transactions, and assist the store management in meeting production standards.

• Continually serve as a positive role model for all employees, participants and customers working with and for Goodwill Industries.
• Maintain an attendance record according to company standard.
• Continually assist store customers, vendors, participants and fellow employees in a positive and courteous manner.
• Provide a friendly service to donors and assist in transferring items into building.
• Accurately track all donors and their donations per company standard.
• Meet all company quality/quantity standards for all areas of production and provide accurate information on required paperwork.
• Follow all company policies and procedures concerning cash control while providing excellent customer service.
• Ensure all products being stocked are placed in the appropriate areas while following all company policies and procedures concerning the stocking and rotation of merchandise.
• Ensure that both the interior and exterior of the building is maintained to company standard.

• Display appropriate behavior (team player).
• Ability to work cooperatively with all employees, supervisors, customers, participants with and for Goodwill Industries of Central Michigans Heartland.
• Ability to work without close supervision and displays initiative on a consistent basis.
• Appropriate appearance. Follows company dress code policy.
• Follows company purchase policies/procedures.
• Complete other duties as assigned.