Marketing Campaign Specialist

ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time.

Guest Service Requirements:

• Provide a friendly, personal demeanor with a willingness to interact
• Provide professional and friendly guest services
• Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times

Safety Requirements:

• Ability to work safely and prevent personal injury
• Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions

The Marketing Programs Supervisor will be evaluated on the following leadership qualities:

• Accountability
• Development
• Working relationships
• Judgment
• Quality of work
• Job skills knowledge
• Productivity
• Dependability
• Reliability
• Written communication
• Verbal communication
• Manageability
• Appearance
• Teamwork
• Guest satisfaction

Skills:

• Must have strong problem solving skills
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the general public.
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude at all times
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful at all times
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must have good positive energy to make it through the day
• Must be able to read the computer monitors
• Must be able to print legibly for guests to read
• Must be observant and quick to respond to various situations
• Must be fluent in both written and spoken English language
• Must be able to move quickly through work and set the pace in the office and/or venue
• Must be able to sit and/or stand for extended periods of time
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, or feel objects, tools or controls

Work Environment &

Schedule:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Large office environment
• Noise level in the work environment is usually moderate
• Occasionally work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon Guest volume
• Work varied shifts to include days, nights, weekends and holidays

Education/Requirements:

• 1-2 years of experience with marketing / customer service/ hospitality or serving
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 18+ years of age
• Maintain a professional, neat and well-groomed appearance adhering to Company standards

A member of the Human Resources Department will be contacting qualified applicants within 72 hours of receipt of their application.