Customer Service Representative

Join Our Real Estate Team:
Outgoing Customer Care Specialist Wanted! Arean energetic, people-loving individual with a passion for real estate and building meaningful connections? Do you thrive on brightening someone’s day with a friendly call or helping others feel valued and supported? The Chad Schwendeman Real Estate Group, brokered by eXp Realty, is growing—and we’re looking for a dynamic Customer Care Specialist to join our close-knit team!

• Reach out to our wonderful current and past clients to share exciting upcoming events, celebrate anniversary dates, and check in on their real estate needs.
• Make warm, outgoing calls that strengthen relationships and keep our community connected.
• Be the friendly voice that makes clients feel truly cared for in the world of real estate.

• Professionals who genuinely love talking to people and have a heart for real estate.
• Excellent communication skills and a positive, enthusiastic attitude.
• Reliability and a team‑player spirit—no prior experience required; we’ll train the right person!

• Full‑time position
  :
  Monday–Friday, 8:30 AM–5:00 PM (stable schedule with weekends off!).
• Competitive salary
  : $40,000 annually.
• Great benefits
  :
  Paid vacation, paid holidays, profit sharing, 401(k) retirement plan, and more.
• A supportive work environment where your contributions make a real difference.

• Engage with clients through warm, outgoing calls to foster strong relationships and ensure their real estate needs are met.
• Celebrate client milestones by acknowledging anniversaries and special events, reinforcing our commitment to their journey.
• Collaborate with team members to share insights and strategies that enhance client satisfaction and loyalty.
• Maintain accurate records of client interactions and feedback to support continuous improvement in our services.
• Proactively identify opportunities to connect clients with relevant real estate resources and events.
• Serve as a knowledgeable point of contact for clients, addressing inquiries and providing timely, helpful information.
• Contribute to a positive team environment by sharing successes and supporting colleagues in achieving collective goals.

• Experience in customer service or a related field is a plus, but not required.
• Ability to communicate clearly and warmly, both over the phone and in writing.
• Proven track record of building and maintaining positive relationships with clients.
• Ability to work collaboratively within a team to achieve shared goals.
• Strong organizational skills to manage multiple client interactions and records efficiently.
• Ability to identify client needs and provide relevant real estate resources and solutions.
• Enthusiastic and positive attitude that contributes to a supportive team environment.

$40,000 per year

Apply today:
Send your resume. We can’t wait to meet you!