More jobs:
Customer Service Representative
Job in
Baxter, Crow Wing County, Minnesota, 56425, USA
Listed on 2025-12-31
Listing for:
ComForCare Home Care (Raleigh, NC)
Full Time, Part Time
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Join to apply for the Customer Service Representative role at Com For Care Home Care (Raleigh, NC).
Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary: Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks: answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Take information calls and tours.
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
- Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
- Listening: actively listens to customers, empathizes and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Communication: ability to communicate questions, concerns or issues to a supervisor in a timely manner.
- Honesty and good work ethic.
- Strong customer service skills.
- Basic computer proficiency.
- Standing and walking at least 75% of the shift.
- Talking in person or on the phone at least 75% of the shift.
- Must be able to lift to 50 lbs. less than 30% of the time.
- Dollars for Scholars Program.
- Employee Appreciation Program.
- Free Membership for self and one family member or friend.
- Team Member Support Team.
- Health, Dental and Vision Insurance.
- Critical Illness Insurance.
- Short Term Disability Insurance.
- Accident Insurance.
- Voluntary Life Insurance.
- Pet Insurance.
- HSA.
- Advancement Opportunities.
Check us out on Linked In at:
Planet Fitness - PF Baseline Fitness.
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