Community Banking Market Mgr

Overview

Old National Bank has been serving clients and communities since 1834. With $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We are currently seeking to fill a Community Banking Market Manager position. This position serves as Team Leader, Coach and Sales Leader for their own Banking Center and a number of additional banking centers in a localized area. They are responsible for the oversight of their banking center managers in an assigned market for the administration and efficient operation of those assigned banking centers.

These areas include profit and loss; management of consultative sales processes; client experience oversight; compliance with all operational, legal, and regulatory requirements; team member development including hiring, training, and ongoing performance management; and acquiring, strengthening, and retaining client relationships. The Community Banking Market Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed.

They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center.

The annual salary range for this position is $81,700 - $165,000. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

• Assist the Community Banking Executive in establishing, monitoring, and evaluating banking center and individual sales and service goals.
• Conduct regular meetings with banking center staff to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients.
• Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support.

• Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge.
• Leads banking team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience.
• Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools.

• Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service.
• Manages the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements,…