Customer Account Representative

Customer Account Representative

Rates: $14.45 – $17.00 per hour (paid weekly).

At Home Choice! we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big‑ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Whether they’re furnishing a new home or upgrading their space, we are here to make their experience seamless, stress‑free, and tailored to their lifestyle.

Our coworkers embody our family values and play an individual role in making our customers’ dreams come true. With the opportunity to make a difference from day one, our coworkers enjoy rewarding careers and the ability to advance quickly. Join us and be part of a company redefining how people shop and pay for the home upgrades they’ve always wanted.

The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and total customer satisfaction. The representative accomplishes these in a way that is consistent with Home Choice!’s mission statement and core values.

Ideally, a candidate is friendly, has excellent communication skills, is dynamic with an outgoing personality, is customer‑service oriented, and is seeking a career‑growth opportunity.

Full‑time position. Work Monday through Saturday with Sunday off and one additional weekday off. Schedules are flexible and may change throughout the year as directed by management.

Hourly rate of $14.45–$17.00, paid weekly.

• Provide friendly, top‑notch customer experiences using "white glove" service with a servant’s heart in stores and customers’ homes, and obtain new orders on the sales floor and over the phone.
• Deliver and pick up products, ensuring safe and compliant loading, unloading, and installation, following all handling and transportation procedures and maintaining vehicle cleanliness.
• Maintain an inviting store with organized merchandise and cleanliness, refurbishing items to like‑new condition and keeping the showroom dusted, vacuumed, and organized.

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Valid state driver’s license and good driving record; you will drive company vehicles.
• Ability to lift and move furniture, electronics, and appliances.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in‑person attendance.

• Great benefits: medical, dental, vision, life insurance, supplemental life insurance, Spouse/Dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) with company match, paid time off, legal insurance, identity theft protection, health savings account, hospital indemnity, critical illness, accident insurance, limited purpose plan.
• Award‑winning culture.
• Career growth opportunities.
• Weekly pay.

Job requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, and frequent lifting or moving of heavy items. All coworkers must adhere to company safety guidelines while meeting these demands.

Home Choice! is an equal‑opportunity employer committed to ensuring all employment decisions are made on a non‑discriminatory basis and are in compliance with federal, state, and local laws. We welcome applicants regardless of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected class.