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Property Field Claim Specialist - Bay , MI

Job in Bay City, Bay County, Michigan, 48706, USA
Listing for: AAA-The Auto Club Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Salary/Wage Range or Industry Benchmark: 63000 - 80000 USD Yearly USD 63000.00 80000.00 YEAR
Job Description & How to Apply Below
Property Field Claim Specialist - Bay City, MI Property Field Claim Specialist - Bay City, MI

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Job Type:

Full time

Exempt/Non Exempt:

Salary



Job Description :

Property Field Claim Specialist – Fremont Insurance

What you will do:

The Auto Club Group is seeking prospective Claim Specialists who can work under minimal supervision with a high-level approval authority to handle complex technical issues and complex claims.

In this position, you will have the opportunity to:

  • Review assigned Personal Property, Commercial Property, and Farm Property claims,
  • Contacting the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.
  • Complete complex coverage analysis.
  • Ensure all possible policyholder benefits are identified.
  • Create additional sub-claims if needed.
  • Complete an investigation of the facts regarding the claim to further and in more detail determine if the claim should be paid, the applicable limits or exclusions and possible recovery potential.
  • Conduct thorough reviews of damages and determine the applicability of state law and other factors related to the claim.
  • Evaluate the financial value of the loss.
  • Approve payments for the appropriate parties accordingly.
  • Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).
  • Thoroughly document and/or code the claim file and complete all claim closure and related activities in the assigned claims management system.
  • Utilize strong negotiating skills.
Claim Specialists assigned to Homeowner/CAT claim unit handle claims valued over $100,000. Investigate claims requiring in-depth coverage analysis. When handling claims in the field, must prepare damage estimates using claims software. Review estimates for accuracy. May monitor contractor repair status. May assist Claim Manager with file reviews and training.

Work Environment

This position is currently able to work remotely from a home office location for day-to-day operations, "TRAVELING TO FIELD LOCATIONS AS NECESSARY TO COMPLETE JOB RESPONSIBILITIES", unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

How you will benefit:

Claim Specialists will earn a competitive salary of $63,000 to $80,000 annually with annual bonus potential based on performance.
  • Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
  • 401k Match
  • Medical
  • Dental
  • Vision
  • PTO
  • Paid Holidays
  • Tuition Reimbursement
We’re looking for candidates who:



Preferred Qualifications

Education:
  • Associate degree in Business Administration, Insurance or a related field or the equivalent in related work experience
  • Completion of the Insurance Institute of America's:
    General Insurance Program, Associate in Claims, Associate in Management or equivalent
  • CPCU coursework or designation
  • Xactware Training
Ability to:
  • lift up to 25 pounds
  • climb ladders
  • walk on roofs


Required Qualifications (these Are The

Minimum Requirements To Qualify)

Education:
  • Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience
  • In states where an Adjuster’s license is required, the candidate must be eligible to acquire a State Adjuster’s license within 90 days of hire and maintain as specified for appropriate states.
  • Must have a valid State Driver's License
Experience:

Three years of experience or equivalent training in the following:
  • negotiation of claim settlements
  • securing and evaluating evidence
  • preparing manual and electronic estimates
  • subrogation claims
  • resolving coverage questions
  • taking statements
  • establishing clear evaluation and resolution plans for claims
Knowledge and

Skills:

Advanced knowledge of:
  • Essential Insurance Act (Michigan)
  • Fair Trade Practices Act as it relates to claims
  • subrogation procedures…
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