Optometric Technician - Medical Assistant - Part Time

Front Desk Receptionist – Bilingual Spanish

Join to apply for the Front Desk Receptionist – Bilingual Spanish role at National Vision Inc.

$17.00/hr – $20.00/hr

America’s Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines eyewear and eye care into one excellent experience at a single low price. For more details, visit . At National Vision, we believe everyone deserves to see their best to live their best.

We help people by making quality eye care and eyewear more affordable and accessible.

• Ensures high quality customer service while following all safety protocols.
• Ensures a smooth flow of customers through the store.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Processes and understands managed care plans while obtaining document information from the insurance company as needed.
• Provides customers basic and accurate information.
• Schedules and confirms appointments, follow-up visits and classes.
• Files all patient records daily and pulls patient files for the next day’s appointments.
• Checks order status and notifies customers when orders are in or of any delays.
• Keeps reception area tidy and presentable with all necessary materials.
• Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
• Participates in regularly scheduled mandatory communication meetings.

• Fluent in reading and speaking both English and Spanish.
• Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
• 0‑2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong customer service skills required.
• Strong organizational skills required.

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

• Training Programs:
  Develop skills and knowledge with our comprehensive training offerings.
• Educational Courses:
  Gain access to courses that support personal and professional development.
• Internal Promotions:
  Emphasize career advancement from within; opportunities to grow long-term.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.