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Customer Service Supervisor - Lead, Coach & Elevate Service

Job in Bay Shore, Suffolk County, New York, 11706, USA
Listing for: Talentify
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Star Group is looking for a Customer Service Supervisor to lead a team of 10–15 representatives and oversee daily operations of the Customer Contact Center. The role focuses on delivering exceptional service and meeting KPIs while coaching staff.

The ideal candidate has a Bachelor's degree or equivalent, 3-5 years in a high-volume contact center, and 1–2 years of supervisory experience;
Salesforce or Nice/CXOne experience is a plus. Nights/weekends flexibility is expected.

We have an opening for a Customer Service Supervisor
- Lead, Coach & Elevate Service in Bay Shore, NY, United States within Management & Operations, Sales.

We would love to welcome a new Customer Service Supervisor
- Lead, Coach & Elevate Service to our team in Bay Shore, NY, United States.

For the Customer Service Supervisor
- Lead, Coach & Elevate Service position at Talentify, we are reviewing applications now.

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