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BOPS & Customer Experience Specialist

Job in Bay Shore, Suffolk County, New York, 11706, USA
Listing for: Macy's
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Macy's is seeking an At Your Service Center Colleague in a full-time capacity to deliver a seamless shopping experience. You will support Buy Online Pickup In Store, returns, order pickups, and other tasks while upholding Macy’s service standards.

You’ll thrive on multitasking, problem-solving, and a customer-first mindset, working a schedule that includes nights, weekends, and holidays. A team-oriented, hospitality-driven approach is essential.

We are seeking a motivated BOPS & Customer Experience Specialist to join Macy's in Bay Shore, NY, United States.

We are looking to fill the BOPS & Customer Experience Specialist position at Macy's in Bay Shore, NY, United States.

The BOPS & Customer Experience Specialist role at Macy's is now open for applications in Bay Shore, NY, United States.

Join us at Macy's as our next BOPS & Customer Experience Specialist in Bay Shore, NY, United States.

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