Customer Service Supervisor: Lead –Agents
Listed on 2026-10-10
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Star Group in Bay Shore, NY is seeking a Customer Service Supervisor to lead a team of 10-15 representatives, oversee the contact center operations, and serve as the subject matter expert for escalated issues. You will coach and develop staff, monitor KPIs, and collaborate with cross-functional teams to enhance the customer experience.
The ideal candidate has 3-5 years in a high-volume contact center and 1-2 years in a supervisory role, with strong communication, time management, and
This role, Customer Service Supervisor:
Lead 10–15 Agents at Carroll Home Services, LLC, could be your next career step.
The position is based in Bay Shore, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 60.000 - 73.000.
We aim to respond to suitable candidates as soon as possible.
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