Logistics Coordinator

Logistics Coordinator

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The Logistics Coordinator plays a crucial role in supporting daily transportation, warehousing, and import execution across multiple distribution centers. This position is primarily responsible for tendering loads, scheduling trucks, coordinating with a third‑party logistics partner, and ensuring accurate shipment reconciliation and visibility.

Success in this role requires strong attention to detail, speed, and follow‑through to protect service, support on‑time in full (OTIF) performance, and maintain clean data for the broader supply chain team.

• Take ownership of all outbound and inbound truck scheduling with the 3PL.
• Manage transfers between the facility and the third‑party logistics partner, and between distribution center locations.
• Balance loads and transfer timing to maintain inventory availability at each distribution center.
• Reconcile all outbound and inbound shipments from the third‑party logistics and owned warehouse.
• Confirm lots moved between distribution centers and lots shipped to customers.
• Identify discrepancies, missing documentation, and unreported movements and elevate promptly.
• Monitor transfer completions across all distribution centers.
• Flag risks early when timing or volume threatens customer availability or safety stock.
• Ensure the supply chain team has accurate and timely transfer visibility through trackers and reports.
• Take operational ownership of inbound import containers.
• Track container status, arrival, drayage, and receiving at distribution centers.
• Escalate delays that may create safety stock outages and communicate clear recovery timing.
• Analyze outbound freight on a cost per pound and cost per order basis by lane and customer.
• Identify route and mode optimization opportunities with the Logistics Manager.
• Compare carrier performance, costs, and transit times to recommend adjustments.
• Monitor accessorial trends (detention, lumper, redelivery) and surface root causes.
• Build and maintain a simple freight analytics dashboard for weekly business reviews and budget tracking.
• Tender loads through email and carrier portals in line with standard operating procedures.
• Confirm dock appointments with the third‑party logistics for outbound shipments.
• Coordinate inbound deliveries of raw materials from the third‑party logistics partner.
• Maintain clean documentation for all loads, including references, purchase orders, and lot details.
• Respond quickly to dock questions, reschedules, and accessorial issues.
• Provide accurate references, purchase order numbers, lot codes, and shipment details to third‑party logistics and carriers.
• Keep the supply chain team informed of service issues, delays, and material risks via daily updates.
• Maintain on‑time in full logs, transfer logs, import trackers, and daily shipment dashboards.
• Validate EDI documents for completeness and accuracy and flag issues for correction.
• Provide a concise daily logistics summary to the supply chain team.
• Follow standard operating procedures for tendering, scheduling, communication, and reconciliation.
• Identify opportunities to reduce errors, accessorial, and manual rework.
• Support the Logistics Manager in updating standard operating procedures and playbooks as processes evolve.

• 2+ years in logistics coordination, dispatching, 3PL operations, or freight scheduling.
• Strong English written and verbal communication skills.
• Experience with Opendock, TMS tools, or warehouse/3PL portals preferred.
• Solid understanding of shipment tracking, reconciliation, and basic freight documentation.
• High attention to detail with consistent follow‑through and ownership.

• Domestic experience is a must‑have; international and domestic experience would be ideal.
• Experience with Americold or major 3PL cold storage providers is preferred.
• Familiarity with imports, container tracking, and the person of CPG or frozen food distribution.
• Advanced Excel skills (lookups, filters, basic pivots).
• Bilingual is a big plus, preferred but not required.