Financial Relationship Banker - Bay Village, OH

Financial Relationship Banker - Bay Village, OH

We are looking for a customer‑focused financial relationship banker to join our Bay Village branch. In this role you will build and maintain relationships with consumers and businesses, proactively identify financial goals, and recommend suitable deposit, loan and other banking products.

Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. You will play a key role in looking out for our consumer and business customers and ensuring their needs are met.

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identify opportunities to grow customer relationships through pre‑set appointments, Centers of Influence, a disciplined sales process, new customer follow‑up program, and sourcing referrals.
• Educate and refer customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Educate customers on how to optimize their use of bank technology (online, mobile, and ATM banking).
• Maintain knowledge of all products, services, technology, and policies.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Other duties as assigned.

• High School Diploma or GED and minimum of 1 year customer service and sales experience in banking, financial services or goal‑driven retail sales, business‑to‑business sales experience, or military service in an administrative, contracting, civil affairs or similar role.

• Bachelor's Degree and 1 year or more customer service and sales experience in banking, financial services, goal‑driven retail sales or business‑to‑business sales.
• Ability to build, deepen and retain relationships.
• Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

No – eligible for overtime pay.

Office. Certain positions outside our branch network may be eligible for a flexible work arrangement. We combine in‑office and work‑from‑home to deepen connections and maintain a strong community.

Huntington is an Equal Opportunity Employer. Tobacco‑Free Hiring Practice:
Visit Huntington's Career Web Site for more details.