Tesco Colleague - Thorpe Express
Listed on 2026-06-15
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Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales
Availability Window
Sun 06:00-10:00
Mon 12:00-17:00
Fri 06:00-09:30
Sat 06:00-09:30
Our Tesco Colleague rate of pay starts from  £13.28 an hour; this increases to  £14.55 for stores within the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week; if you would like to work fewer hours (to a minimum of 12) opportunities are available.
We schedule hours within the availability window; we provide 3 weeks notice of shifts. We support flexibility if the times you are available match closely.
Customers are at the heart of everything we do.
Responsibilities- Serving shoppers and helping to improve their experience every day.
- Working across the store in service, picking and replenishment areas as required.
- Applying training received, working safely, effectively and delivering great customer service.
- Making decisions that are right for customers, delivering routines in store that meet customers' needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Understanding store performance, contributing to service and sales, reducing waste and shrink and driving profit.
- Handling products with care to maintain quality.
- Living our values, making everyone feel welcome, always following policies.
- Accepting deliveries into the store at times required.
- Passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers, creating a great shopping experience.
- Taking initiative and making decisions that are right for customers.
- Working well within a team and communicating openly.
- Building relationships with colleagues to create a team spirit and celebrate success.
- Being punctual, well presented and a brand ambassador.
- Knowledgeable about products and services.
- Familiarity with store performance and contributing to improvements.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Tesco will only recruit individuals who have passed the school leaver's age. For more information about the school leaver's age for your country please . We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
What We OfferOur vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move.
Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity & InclusionDiversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself short, we are a place where Everyone's Welcome.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please .
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