Air Import Coordinator

The Air Import Coordinator will be responsible for managing the end-to-end air import process, coordinating with overseas agents, airlines, customs brokers, and customers to ensure shipments move efficiently and arrive on schedule.

This is an excellent opportunity for an air freight professional with a strong understanding of international import operations who can manage shipments from arrival through final delivery while providing exceptional customer service.

• Salary up to $70,000, depending on experience.
• Opportunity to develop your career within an established international freight forwarding business.
• Collaborative operations team.
• Exposure to international air freight and global logistics operations.

• Coordinate international air import shipments from pre-alert through final delivery.
• Communicate with overseas offices, agents, airlines, trucking companies, and customers.
• Review and process import documentation, including Air Waybills (AWBs), commercial invoices, and packing lists.
• Monitor shipment arrivals, track milestones, and proactively communicate delays or exceptions.
• Coordinate customs clearance, delivery appointments, and final-mile transportation.
• Ensure accurate shipment data entry and maintain up-to-date records within the forwarding system.
• Liaise with customs brokers and relevant authorities to support timely cargo clearance.
• Prepare and review arrival notices, delivery orders, and other required documentation.
• Resolve shipment discrepancies and operational issues efficiently.
• Ensure compliance with U.S. import regulations and internal procedures.
• Maintain strong customer relationships by providing timely updates and a high level of service.

• The successful candidate will have previous experience working for a U.S. freight forwarder, with a solid background in international air import operations.
• The ideal candidate will be organized, detail-oriented, and capable of managing multiple shipments in a fast-paced environment while maintaining accuracy and excellent communication.

• Previous air import experience within an international freight forwarding company.
• Knowledge of import documentation and U.S. customs clearance procedures.
• Experience coordinating with overseas agents and transportation providers.
• Strong customer service, communication, and problem-solving skills.
• Familiarity with Cargo Wise or another freight forwarding operating system.