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HelpDesk/Support IT Support

IT Help Desk Technician — First-Line Support

Job in Baytown, Harris County, Texas, 77522, USA
Listing for: Inside Higher Ed
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A community college is seeking a Help Desk Technician responsible for providing first level technical support to students, faculty, and staff. The role involves troubleshooting computer issues, managing the ticketing system, and assisting with account problems. Candidates should have an associate’s degree or equivalent credit hours and at least one year of experience in a Help Desk position. Strong customer service and communication skills are essential, along with basic troubleshooting knowledge for Windows and office software.
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