Director of Operations

Alliance Technical Group is on the lookout for an exceptional leader to take on the pivotal role of Director of Operations for the Gulf Coast area. If you're a dynamic and talented professional with a passion for environmental management and a track record of operational excellence, this could be the career-defining opportunity you've been waiting for. The starting salary will be depending upon experience plus a generous performance bonus.

Travel will be a necessity.

The DOO is a leadership management role that has full responsibility for Field Services activities for AEM. The DOO will plan, direct, and coordinate the Area Compliance Managers (ACMs), in the production and day to day activities of all sites. They will be responsible for managing the ACMs to ensure each site maintains the highest level of safety awareness and compliance.

Additionally, they will work with the ACMs to ensure all sites maintain environmental compliance specific for each site’s permitting. DOO activities include managing and/or participating in recruiting, sales, scheduling, technical training, cost estimation, customer service, and asset allocation. The DOO is accountable for inspiring and executing strategies which achieve optimum safety, quality, service, productivity, and profitability.

The DOO is responsible for ensuring that operations personnel comply with all company (administrative and technical) SOPs as well as Safety and Quality Programs. The DOO is also responsible for resolving customer complaints and/or service issues. The DOO partners with the VP of Operations and the Sales team for business development opportunities within the area of business focus for AEM as well as areas of specialty services, if applicable, throughout the company.

The DOO participates in business reviews, new account strategy and have hiring and firing decision-making roles within their group. They will perpetuate the following responsibilities, either personally or, through subordinate supervisors and subordinate connections.

Safety & Compliance

• Ensures Area Compliance Managers, and their teams maintain the highest level of safety awareness and regulatory compliance across all sites in the region
• Ensures each site maintains environmental compliance specific to its permitting requirements
• Fosters a strong safety culture across the region; holds ACMs accountable for correcting non-compliance issues

Quality Assurance

• Accountable for regional Field Audit Observations, audit readiness reporting, and EOP review oversight
• Accountable for CAPA completion, KPI preparation, and KPI meetings across the region
• Investigates and manages Quality Near Misses and Quality Incidents reported within the region

Budget & Cost Management

• Accountable for the annual regional project budget, project forecasting, and P&L management across all sites
• Reviews and approves capital expenditure (Capex) requests and tracking for the region
• Tracks project gross margin and utilization across the region; approves time and expense as required

Regional Operations & Project Management

• Plans, directs, and coordinates Area Compliance Managers and Site Supervisors in the day-to-day execution of LDAR and inside-the-fence compliance monitoring programs across the region
• Maintains and reviews the regional Master Site List; ensures accuracy and timely updates
• Reviews test plans and reports; ensures scheduling and resource allocation align with client and regulatory requirements

Staffing

• Accountable for hiring, interviewing, disciplinary action, promotions, and succession planning across the region, in partnership with the People Team
• Assigns training and ensures completion across ACMs and their teams

Customer Relationship Management

• Partners with Sales and the Commercial team to develop proposals, cost estimates, and pricing for renewals and new business within the region
• Resolves customer service issues and maintains strong client relationships across regional accounts

Other

• Performs all duties with integrity, safety, and professionalism
• Performs other job-related duties as assigned
• Execute supervisory responsibilities in accordance with all policies and applicable laws, including interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Will have responsibility for ACMs, Supervisors, and Lead Personnel, as well as the broader field technician…