Pro Shop Attendant – Part-Time, TMRS

Pro Shop Attendant – Part-Time, TMRS

City of Mont Belvieu, Texas is currently accepting applications for Pro Shop Attendant in the Parks & Recreation Department. The City of Mont Belvieu is a growing community located on IH-10 east of Houston, Texas in Chambers County.

The Golf Shop Pro Attendant performs duties relative to the daily operation of the Golf Shop including opening and closing, scheduling play, selling and stocking merchandise, assisting with tournaments and providing other necessary customer services.

• Reports directly to Golf Pro Shop Coordinator.
• Assists in golf facility activities including golf shop operations, customer service, tournament play and facility promotion techniques.
• Collects cash and credit card payments from golf course patrons for services and merchandise; maintain and balance register amounts. Assists in depositing daily revenue.
• Provides courteous customer service.
• Answers telephones and schedules tee times.
• Provides assistance to patrons regarding golf course playing conditions and handicapping procedures.
• Maintains daily records of player names, cart numbers and related data.
• Monitors player pace of play.
• Assists with tournament promotion and event day implementation.
• Records scores into golf handicap system for tournament play.
• Provides handicap information for public use.
• Participates in checking in, pricing and displaying merchandise.
• Assists in monthly inventory.
• Executes opening and closing procedures, which include arming and disengaging alarm system; unlocking and locking doors; and, opening or closing register procedures.
• Monitors golf course marshals and starters to remain abreast of course rate of play.
• Assists customer with food and beverage sales when necessary.
• Sanitize and organize equipment and fixtures routinely
• Organize and maintain all common space and storage areas
• Be encouraging and welcoming to patrons
• Identify, address and enforce lack of adherence to facility rules & policies
• Diffuse conflicts and report inappropriate behavior or refusal to follow guidelines to Golf Pro Shop Coordinator
• Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations.
• Performs other duties as assigned or required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or equivalent (GED).
• Practical knowledge of the game of golf would be helpful.
• Must possess a valid Texas Driver License.
• Successful candidates must pass pre-employment drug screen, job related physical and background check.

• Ability to serve the public and fellow employees with honesty and integrity.
• Knowledge of federal, state and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
• Knowledge of City policies and procedures.
• Ability to communicate and interact effectively with members of the public and co-workers.
• Ability to maintain and follow proper purchasing policies.
• Good Customer Service Skills
• Skill in effective oral and written communication.
• Skill in the use of standard office equipment and software.
• Ability to exercise sound judgment in making critical decisions.
• Skill in resolving customer complaints and concerns.
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize and prioritize work while meeting multiple deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.
• Thorough knowledge of hazards, safety rules, and regulations applicable to area of responsibility.
• Ability to read,…