Front Desk Clerk

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the Del Monte Hotel Group team!

We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk of this exciting extended stay hotel in Beachwood.

We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made Del Monte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (room, food, telephone), compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability and block rooms.
• Program wake‑up calls.
• Handle guest mail and messages.
• Perform check‑out services.
• Open and close shifts making cash drops as necessary.
• Maintain market stock and coffee area as needed.
• Provide information to guests regarding available services and hours of the hotel (restaurant, pool, lounge).
• Provide guests with directions and information regarding the local area.
• Provide information pertaining to hours and available services of the hotel (restaurant, lounge, room service).
• Ensure the cleanliness of the Front office, lobby and surrounding areas.
• Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.

• 1 to 3 months related experience;
  High school diploma or GED; or equivalent combination of education and experience.
• Solid organizational, time‑management and prioritization skills.
• Exceptional customer service skills.
• Ability to multi‑task in a fast‑paced environment.
• Basic computer and administrative skills.
• Availability to work a flexible schedule.
• Maintain a valid Driver’s License from the state with no major violations.

• Competitive pay.
• Comprehensive benefit packages for full‑time positions.
• Hotel room discounts at our locations around the globe.
• Discounts on food and beverages.
• Professional development and advancement opportunities.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.