Operational IT BRM

Eaton’s Corporate Sector division is currently seeking a Operational IT BRM. This position may be based in Moon Township, PA or Beachwood, OH. Travel is typically 25%, with occasional travel up to 50% based on business needs. The expected annual salary range for this role is $146000 - $215000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

Job Summary:

IT Operations BRM acts as the primary IT business partner providing IT support and partnership with Electrical Sector PCS US/CAN plant leadership. The IT Operations BRM is accountable for translating strategy into operationally sound, digitally enabled outcomes. Drives operational excellence by applying Lean and Six Sigma principles to enterprise processes and technology adoption, ensuring solutions deliver measurable business value and shop‑floor stability, and operational improvement initiatives across the largest PCS region.

Owns the integrity of the digital thread across platforms, enabling end‑to‑end data flow, visibility, and decision‑making across the business.

The PCS US/CA BRM serves as trusted advisor and the day‑to‑day IT face for plant managers and operations leaders across US and Canada plants. Drives plant‑level IT execution,

• Serve as the primary point of accountability for IT outcomes supporting PCS US and Canada operations, spanning multiple business processes across manufacturing, supply chain, engineering, quality, commercial, and service functions.
• Be accountable for technology‑enabled operational outcomes across PCS plants, ensuring IT investments and solutions improve productivity, quality, reliability, customer experience, and business performance.
• Drive operational efficiency, stability, and scalability by applying Lean, Six Sigma, and continuous improvement principles to digital workflows and technology‑enabled business processes by spending time in manufacturing facilities and on the shop floor to develop a deep understanding of operational challenges, business priorities, and opportunities for process improvement and digital enablement.
• Ensure the digital thread remains intact by maintaining alignment and data continuity across design, manufacturing, supply chain, commercial, and service systems, enabling visibility, traceability, and decision‑making across the value chain.
• Drive plant‑level IT execution across ERP, MES, shop‑floor technologies, infrastructure, cybersecurity, end‑user computing, and operational technology environments to support business objectives and operational continuity.
• Proactively identify, triage, elevate, and drive resolution of operational IT issues that impact plant performance, manufacturing execution, data integrity, customer commitments, or business operations.
• Collaborate with Plant Managers, operations leadership, SIS resources, and finance partners to review technology investments and provide informed recommendations that support annual profit planning, operational contribution targets, and strategic business objectives.
• Develop and defend business cases, including Capital Authorization Requests (CARs), funding requests, budget management, operational contribution (OC) commitments, ROI analysis, and benefits realization plans to secure appropriate investment and resources.
• Partner with PCS leadership to identify, qualify, and prioritize business demand based on strategic alignment, operational and digital impact, value realization, and business outcomes, translating regional and plant needs into a prioritized PCS portfolio roadmaps…