Bilingual Mandarin/English Service Desk Tech - Night Shift
Listed on 2026-10-19
-
Language/Bilingual
Bilingual, Technical Support, English Speaking -
IT/Tech
HelpDesk/Support, Technical Support
Logicalis, Inc. is seeking an IT Service Desk specialist to triage and communicate incidents reported to the Managed Services NOC. You will document steps, resolve issues and escalate as needed, while maintaining SLAs.
The role requires Mandarin and English fluency, knowledge of ITIL processes, and the ability to work Sunday through Thursday from 9 PM to 6 AM EST. Strong communication and Customer service skills are essential.
This posting is for the Bilingual Mandarin/English Service Desk Tech
- Night Shift role at Logicalis, Inc., based in Beachwood, OH, United States.
We would love to welcome a new Bilingual Mandarin/English Service Desk Tech
- Night Shift to our team in Beachwood, OH, United States.
For the Bilingual Mandarin/English Service Desk Tech
- Night Shift position at Logicalis, Inc., we are reviewing applications now.
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