Maintenance Director

Join one of GCI’s inspiring and vibrant communities as a Maintenance Director at our Four Seasons apartment community in Beachwood, OH. We offer our employees competitive compensation and comprehensive benefits.

GCI Residential is a prominent and diversified real estate development and management firm that is committed to offering exceptional places to live and work. This position is empowered by the Community Manager to build and maintain a collaborative work environment while encouraging the maintenance team to consistently deliver the highest quality of customer service. Our Maintenance Director is instrumental in maintaining the facility operations at their community and developing standards that have a positive impact on resident renewals and customer satisfaction.

• Directs and oversees maintenance department to ensure residents a clean, safe, comfortable and attractive place to live
• Oversees and performs a wide variety of maintenance related tasks to maintain the physical aspects of the property, meet GCI’s established standards and any applicable laws and provides high quality customer service according to GCI’s customer service principles in order to maximize resident retention
• Assists maintenance department in various capacities including hiring and training of new employees and preventative maintenance programs, evaluate suppliers and vendors for quality control
• Combine efforts with Regional Property Manager and Property Manager to ensure satisfactory resolution of resident complaints/issues as it pertains to maintenance efforts
• Contribute to the management of capital projects including recommendation and implementation ensuring efficient completion
• Develop and implement preventative maintenance programs throughout the portfolio reducing un-budgeted repair cost
• Reduce cost at individual site by evaluating and negotiate suppliers and vendors on an annual basis

• Five to Seven years supervisory experience with verifiable hands on general maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc.
• Ability to use electronic communication professionally and efficiently
• Dedication to exceeding the needs of all customers with an ability to build and maintain relationships
• Demonstrate thoroughness, self-motivation and organization when accomplishing tasks
• Ability to work a non-traditional schedule including evenings, weekends and on-call hours

• Valid driver’s license, registration and auto insurance required
• Reliable transportation
• High school diploma or equivalent
• CFC Certification (Type II or higher)
• HVAC Certification strongly preferred
• Pool Certification preferred

• We are names not numbers. We have an exceptional company culture that encourages innovation and empowers all team members to act as leaders by providing the opportunities, training, and tools to achieve a successful and meaningful career.
• We offer a comprehensive compensation package including paid vacation and holidays, optional health/dental, 401(k) plan, and life insurance.
• We are dedicated to our employees by providing a world-class work environment with potential for growth and advancement in the industry.
• We care personally through our GCI Connects program by teaming up with local and national charities and participating in events throughout the year.

Equal Opportunity Employer.