HRS Operational Excellence Manager, Americas
Listed on 2026-10-18
-
Management
Change Management, Operations Management, Regulatory Compliance Specialist
Requisition
75417
-Posted
10/16/2026
Eaton’s Corporate Sector division is currently seeking aHRS Operational Excellence Manager, Americas.
The expected annual salary range for this role is $113000- $165000a year.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Join Our Team:Making a Difference at Eaton
We are seeking an HRS Operational Excellence Manager, Americas to lead the transformation and continuous improvement of HR Services across the region. In this highly influential role, you will shape and execute the regional operational excellence strategy, translating global HRS standards into scalable solutions that improve quality, productivity, service, cost, compliance, and the employee experience. You will lead continuous improvement, process governance, operational performance management, digital enablement, and capability building, partnering with HR Services leaders to identify performance gaps, prioritize high-impact opportunities, and implement sustainable solutions.
With responsibility spanning the United States, Canada, Mexico, Central and South America, and the Caribbean, you will lead and develop a team of OPEX professionals while driving greater consistency, efficiency, and innovation across HR Services throughout the Americas. This position will be based out of our North America HQ in Beachwood, OH. If candidates are not located within a 50 mile radius of Beachwood, OH relocation will be considered.
will you do?
In this role, you will lead operational excellence across HR Services in the Americas, partnering with regional and global teams to improve processes, performance, technology, and the overall employee experience. You will drive continuous improvement initiatives, standardize and streamline HR processes, and use performance insights and customer feedback to identify opportunities that enhance service quality, efficiency, productivity, and compliance. You will also help advance digital transformation and the adoption of HR technologies, while building operational excellence capabilities across HRS teams.
As a people leader, you will lead, coach, and develop the Americas HRS OPEX team, driving consistent, scalable, and sustainable HR service delivery across the region.
Basic Qualifications
- Bachelors Degree from an accredited institution required.
- Minimum of 5 years of progressive experience in operational excellence, continuous improvement, shared services, service delivery, process transformation, HR operations, or technology implementation.
- Must be legally authorized to work in the United States without sponsorship.
Preferred Qualifications:
- Prefer Bachelor's degree in business, human resources, engineering, operations, technology, or related discipline.
- Lean or Six Sigma certification preferred.
- Experience operating across multiple countries, languages, or regulatory environments strongly preferred.
- HR Shared Services or other global business services experience preferred.
- Experience leading complex, cross functional improvement or transformation initiatives.
- Experience leading and developing professionals in a matrixed environment.
- Demonstrated ability to influence regional and global stakeholders without relying solely on direct authority.
- Strong people leadership, coaching, facilitation, and stakeholder management skills.
- Ability to challenge established practices constructively and translate disagreement into decisions.
- Sound judgment in balancing global standards with regional business, legal, regulatory, and operational…
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