Customer Field Service Engineer

Job Description

GTI is hiring three (3) experienced Field Service Engineers to support semiconductor metrology equipment in Fishkill, New York.

We are looking for hands-on semiconductor equipment professionals who can troubleshoot, diagnose, repair, maintain, calibrate, and return production-critical tools to service.

This is not an entry-level position. Direct semiconductor equipment experience is required.

What You’ll Do

• Perform preventive maintenance (PM) and corrective maintenance (CM)
• Troubleshoot and diagnose equipment failures
• Repair equipment and restore tools to production
• Replace failed parts, components, and assemblies
• Perform equipment calibration, alignment, and verification
• Support tool uptime, reliability, and performance
• Troubleshoot electrical, mechanical, vacuum, robotics, motion-control, and wafer-handling systems
• Perform equipment installations, upgrades, and qualifications as needed
• Identify root causes and implement corrective actions
• Document service activity, repairs, parts usage, and technical findings
• Provide direct technical support to customers
• Work independently and take ownership of equipment issues through resolution

What We’re Looking For

• 2+ years of hands-on semiconductor equipment experience
• Field Service Engineer, Customer Engineer, Equipment Engineer, Equipment Technician, or comparable semiconductor equipment background
• Strong equipment troubleshooting and fault-isolation skills
• Experience performing PMs, CMs, repairs, calibration, and parts replacement
• Ability to read electrical and mechanical schematics
• Experience with vacuum, robotics, wafer handling, electrical, and electro-mechanical systems
• Ability to work independently in a semiconductor cleanroom environment
• Strong customer communication and technical documentation skills

CD-SEM, DR-SEM, SEM, e-beam, metrology, or defect review equipment experience is highly desirable.

Location & Training

Primary

Work Location:

Fishkill, New York

Selected candidates will complete approximately 2–3 weeks of initial training at GTI headquarters in Scottsdale, Arizona before beginning work in Fishkill.

Compensation & Benefits

$40–$44/hour, based on relevant experience

• Medical, dental, vision, and life insurance
• 401(k) with company match
• Paid time off
• Full-time employment

Before You Apply

This is a hands-on semiconductor equipment service position.

It is not an IT, software, networking, applications engineering, process engineering, facilities maintenance, or entry-level role.

Your résumé should clearly identify the semiconductor equipment and systems you have personally maintained, troubleshot, repaired, calibrated, or qualified.

Green Technology Investments (GTI) is a global leader in semiconductor metrology solutions, delivering high-performance systems and lifecycle support to manufacturers operating in high-volume production environments.

GTI is uniquely positioned as the only company providing both HVM and Lab Tools across a broad range of advanced materials, including Compound Semiconductors, Glass, Silicon Carbide (SiC), Quartz, Graphene, Gallium Arsenide (GaAs), Indium Phosphide (InP), and III-V materials.

Through our NextGEN CD-SEM and DR-SEM platforms, along with our Metrex division specializing in remanufactured Applied Materials® metrology systems, GTI enables semiconductor fabs to maximize uptime, extend tool life, and scale capacity efficiently—without the cost of new equipment. Our team operates at the intersection of advanced engineering, precision metrology, and real-world manufacturing challenges—supporting customers globally with solutions that keep critical production environments running at peak performance.

At GTI, employees are part of a fast-moving, technically driven organization focused on…