Security Officer

Better places, thriving communities.

Retail Security Officer – M&S

Location:

M&S, 9-10 Grove Court, Beaconsfield, Buckinghamshire, England, HP9 1QW

Salary: £13.58 per hour

Guaranteed 40+ hours per week

Candidate must have 5 years trackable working history in UK.

At M&S, security is about creating a safe, supportive and welcoming environment for customers and colleagues every day. As a M&S Security Officer, you will be part of the wider store team, helping deliver the professionalism, reassurance and customer experience expected from one of the UK's most trusted retail brands.

• Creating a visible, welcoming and reassuring presence within store
• Supporting customers and colleagues professionally and confidently
• Responding appropriately to incidents, theft and security concerns
• Helping de‑escalate challenging situations calmly and respectfully
• Working collaboratively with store teams as part of the wider M&S environment
• Delivering high standards of professionalism, communication and customer service at all times

• Strong communication and people skills
• Professionalism and emotional intelligence
• Confidence and sound judgement
• A calm and positive approach under pressure
• A genuine desire to help customers and colleagues
• Pride in delivering high standards every day

• Competitive pay, with guaranteed 40+ hours per week
• 20% colleague discount, plus complimentary beverages and snacks during your shift
• Full training and ongoing development, including company‑funded SIA licence renewal
• Access to industry‑leading customer service and retail security programmes
• Career progression opportunities across Mitie and the wider retail security operation
• Employee recognition and reward schemes that celebrate great performance
• A wide range of Mitie benefits, discounts and wellbeing support, including the Share Incentive Plan, Save As You Earn Scheme, Cycle to Work Scheme, Life Assurance and Childcare Voucher Scheme
• The opportunity to work as part of one of the UK's most recognisable retail brands

More than a security role. It is about helping customers feel safe, supported and welcomed while protecting colleagues, stores and the wider M&S environment.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .