Delinquent Tax Analyst

To assist in the collection of delinquent taxes, including but not limited to pursuing collections, participating in tax sales and other collections programs, and resolving problems and issues relating to tax collection. The role facilitates communication and resolution between taxpayers and the Beaufort County Treasurer’s Office while ensuring compliance with policies, procedures, and applicable laws.

The Delinquent Tax Analyst supports our vision of “people serving people, not transactions” by helping taxpayers resolve delinquent accounts with equity, accuracy, and transparency. This role advances our mission of professionals serving with innovation and enthusiasm by helping manage delinquent collections programs, reconciling accounts, and resolving problems that directly impact taxpayers and stakeholders. By taking ownership of collections activities, evolving processes to improve compliance and efficiency, and serving with passion in every interaction, the Delinquent Tax Analyst fosters accountability and reinforces public trust in the Treasurer’s Office.

The following duties are normal for this position. The omission of specific statements or duties does not exclude them from being performed. Other duties may be required and assigned. All job functions are to be carried out in accordance with Beaufort County Treasurer policies and procedures, and applicable local, State, and Federal laws.

• Demonstrates buy-in to our vision, mission and values in their day-to-day work and in a manner that fosters fulfillment of our culture statement.
• Exercises situational and operational awareness to proactively identify potential issues and blind spots and address them appropriately.
• Engages in Meetings with Purpose consistently and productively, maximizing opportunities to share information, feedback and suggestions in a professional and constructive manner.

• Executes the annual validation, generation, and submission of delinquent accounts to its designated collections program, ensuring accuracy and compliance with policies.
• Processes and validates data and accounts received through the applicable collections program, generating and submitting payment requests with meticulous attention to detail.
• Reviews and verifies redemption payments, ensuring timely and accurate financial reconciliation.
• Runs and analyzes various queries to determine appropriate fee abatements, updating both the third-party collection agency and setoff debt records accordingly.
• Manages and validates returned transactions from Wells Fargo and Pay It, ensuring proper processing, reversal, and generation of taxpayer correspondence in alignment with regulatory standards.
• Monitors and processes delinquency data with precision, facilitating the accurate generation of delinquent billing, certified delinquent billing, property levies, public advertisement of delinquent properties, and final validation of properties for tax sale.
• Updates and maintains accounts involved in, but not limited to, delinquent collections, bankruptcy, tax deeding, and tax sale voids.
• Researches and resolves discrepancies related to accounts, payments, and tax records using tools such as Aumentum, South Carolina Code of Laws, and legal records.
• Identifies issues and exceptions related to taxpayers, mortgage companies, title researchers, attorneys, and other stakeholders, ensuring timely follow-through to resolution. Performs other related tasks as assigned.

• Serves as the primary support for internal and external stakeholders in a manner that enhances team culture, reflects our vision, mission, and values, and fosters public trust.
• Demonstrates professional communication, both verbal and written, to ensure clarity, accuracy, and professionalism.
• Exercises timely follow-through on the resolution of issues/exceptions, taking ownership regardless of the source. Gauges, anticipates, reacts and meets the needs of others in a manner that creates a positive environment and best reflects our team culture, vision, mission and values.

• Possesses a growth mindset with a focus on personal and…