Escrow Assistant

About the Role

Escrow Innovations, Inc. is growing its Beaumont branch and seeks a detail-oriented, client-focused Escrow Assistant to join the team. This role supports the Branch Escrow Manager/Escrow Officer, ensuring a smooth, professional, and stress-free client experience. It offers a growth path as responsibilities expand with skill development.

• Be the first friendly voice clients hear (phones answered before the 3rd ring)
• Deliver exceptional, concierge-level service to clients and walk-ins
• Prioritize daily tasks with the Escrow Officer to keep files moving
• Prepare, manage, and track escrow instructions, amendments, and opening packages
• Order and follow up on title reports, demands, and hazard insurance
• Assist with signing, preparation, and distribution of loan packages and reconveyances
• Handle recordings, file status reports, mail, banking, and closing of escrows
• Step in and cover the Officer’s desk when they’re away to maintain workflow
• Assist in developing new outside business by leveraging existing escrow relationships
• Represent the company at real estate meetings and networking events as needed
• Leverage new technology and AI tools to streamline processes and boost efficiency
• Support the company’s social media presence and brand awareness

• 2+ years verifiable escrow assistant experience (required)
• A true customer service standout with a passion for helping clients
• Exceptional organizational skills and strong attention to detail
• Proactive and eager to learn, with the ability to thrive in a team environment
• Tech-savvy with Microsoft Office and escrow/title software (Qualia a plus)
• Strong understanding of mortgage loans, title insurance, and real estate contracts
• Bilingual (English & Spanish) strongly preferred
• Mobile home/manufactured home escrow experience is a bonus
• Current California Notary Public (or ability to obtain)
• Must pass DFPI and DOJ background check
• High school diploma required; college degree or equivalent work experience preferred

Compensation: $47,000 - $52,000 yearly