Member Service Representative

Join to apply for the Member Service Representative role at Neches Federal Credit Union

Our Member Service Representatives deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro‑active problem‑solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well‑being.

We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

• High School diploma or equivalent
• 6‑months cash handling or equivalent experience
• Ability to work well in a team environment and support the credit union’s mission and values
• Dependable; punctual and regular attendance

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, credit card cash advances, etc.
• Issuing money orders, cashier checks, and hunting/fishing license tags
• Responsible for balancing drawer

Classification: Non-Exempt

Location: Dowlen

Hours: Scheduled for 40 hours per week between the hours of

Monday through Thursday 8:15 AM to 5:15 PM

Fridays 8:15 AM to 5:15 PM or 9:15 AM to 6:15 PM

Rotating Saturdays 6:45 AM to 10:15 AM

Entry level

Full‑time

Other

Referrals increase your chances of interviewing at Neches Federal Credit Union by 2x