Data Center Logistics Training Coordinator

Join to apply for the Data Center Logistics Training Coordinator role at Milestone Technologies, Inc.

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee‑first, performance‑based culture and, for over 25 years, has a demonstrated history of supporting category‑defining enterprise clients that are growing ahead of the market.

The company specializes in Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is collaborative, inclusive, and empowers employees to reach their full potential.

As the Training and Development Coordinator, you will play a key role in delivering training courses within a defined curriculum to support a hyper‑scale, global data center organization using Open Compute Platform hardware. Your responsibilities will encompass assessing training needs, developing curriculum, and contributing to the creation of Certification Exams to ensure consistent adherence to processes across diverse geographical locations.

• Deliver a defined technical training curriculum in both in‑person and virtual classroom environments.
• Collaborate with the Product Management team and cross‑functional groups to develop high‑quality training courses.
• Plan training logistics and create communication templates for large technical rollouts.
• Understand the training needs of various communities by working closely with Operations Managers and Development Teams.
• Onboard, train, and collaborate with contract IT Trainers and other technology vendors.
• Work with the Training Program Manager to plan, build, and update the training curriculum and Certification exams.
• Develop course materials, including slide decks, lab handouts, lecture manuals, assessments, and reference guides.
• Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS).
• Provide constructive feedback to the technical publications team to enhance training courses, certifications, and digital content.
• Travel up to 40% as required.

• Minimum of 3+ years of experience in Learning and Development.
• Bachelor's degree in Learning and Development or equivalent experience is preferred.
• Excellent presentation, interpersonal, multi‑tasking, and writing skills are required.
• Curiosity and passion for learning.
• Ability to collaborate and influence across multiple teams and stakeholders.
• Exemplary customer service mindset, high motivation, and a team player.
• Effective verbal and written communication skills; ability to convey ideas independently.
• Availability and willingness to travel.
• Experience in technical writing.
• Relevant experience in computer sciences.

Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licenses or certifications, and location.

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

Mid‑Senior level

Full‑time

Human Resources

IT Services and IT Consulting