Inside Sales Representative

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Join Mr. Handyman as an Inside Sales Representative and be part of a team dedicated to exceptional service. You’ll manage service requests, address customer concerns, and represent our company with professionalism and care. We’re looking for an energetic, self‑motivated individual who loves helping others and delivering top‑notch customer service in a dynamic office environment.

• Handle incoming customer inquiries via phone, email, and text.
• Provide excellent customer service by addressing customer needs, producing and providing estimates for jobs, resolving issues, and answering questions.
• Identify opportunities and promote our services to potential customers.
• Schedule service appointments and coordinate with our handyman teams.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Maintain accurate customer records and update our CRM system.
• Collaborate with the technicians to meet targets and deliver exceptional service.
• Keep updated on company services, promotions, and policies to provide accurate information to customers.

• Live within the area.
• Previous experience in sales, customer service, or a related field is preferred.
• Excellent communication skills and a customer‑centric approach.
• Strong organizational skills and the ability to multitask.
• Proficiency in using CRM systems and MS Office suite.
• Positive attitude, problem‑solving skills, and a team player mentality.
• Ability to work in a fast‑paced environment and meet deadlines.
• High school diploma or equivalent; additional certification in sales or customer service is a plus.
• Complete a background check.
• Professional communication and phone skills.

The pay range for this position is $17.00 to $20.00 and is dependent on your experience.

Benefits include performance‑based bonuses, paid holidays, and paid time off.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.