Experienced Ford Service Advisor
Listed on 2026-10-23
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Customer Service/HelpDesk
Customer Service Rep
Germain Ford of Beavercreek
Experienced Ford Service Advisor
Beavercreek, OH
- Up to $4000 Sign-on Bonus
- Earning potential of up to $150,000
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.
As an Automotive Service Advisor, you will own the customer experience in the service lane and are the first point of contact for the client as it relates to their vehicle status, repairs and diagnostics. Well-versed in product offerings, inventory needs, technician scheduling and customer service.
Responsibilities:- Answer service calls, set and confirm appointments
- Write repair orders
- Act as a liaison between the technician and customer
- Assist your client through the service process.
- Collaborate with various team members for loaner availability, proper warranty processing and disclosure
- Previous Ford Service Advisor experience preferred
- Proven track record of excellent CSI scores
- Strong sales performance and customer retention
- Excellent communication and relationship-building skills
- Outstanding organizational and follow-up skills
- A positive attitude and strong work ethic
- Clean driving record
- Comprehensive Coverage & Health, Dental and Vision Insurance
- 401(k) Savings Plan with Employer Match
- Paid Vacation/Company Holidays
- Competitive Wage Plans
- Ongoing Professional Development and Internal Promotions
- Company Outings and Activities
- Employee Discounts
Whether you’re an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we’ll provide you with the tools, training, and opportunities to help you succeed.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
HP
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