Brand Communications Copywriter

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Category:
Marketing

Job Location:

3560 Pentagon Blvd, Beavercreek, Ohio

Pay Classification:
Exempt (Salary)

NMLS

Required:

No

Work Type:
Variable

Position Type:
Full-Time/Regular

The Brand Communications Copywriter serves as the voice of the credit union’s brand for proactive key member and partner-employee communications, including change management communications, letters and notices to members, partner-employee communication regarding marketing campaigns and initiatives, and online content for the credit union’s website. The role ensures messaging reflects the credit union brand, is written in a member/partner-employee‑first voice, is transparent, personal, approachable, simple, and clear.

• Writes member‑facing communications about changes to credit union products, services, systems, etc. (35%)
• Writes partner‑facing communications for change management and marketing campaigns (25%)
• Serves as marketing representation in internal document review and approval system (15%)
• Works closely with cross‑functional teams to ensure messaging is accurate, compliant, and regulatory (10%)
• Ensures all communications align with brand, tone, voice, creative and communication guidelines (5%)
• Crafts proactive, transparent, personable, approachable, empathetic messaging (5%)
• Ensures policies, procedures, risk mitigation activities and operating controls are followed; reports gaps (5%)

• Bachelor’s degree in Marketing, Advertising, Communications, Journalism, or English and a minimum of 5 years of writing communications experience, ideally in financial services
• Excellent organizational and time‑management skills; ability to work independently and multi‑task with minimal supervision
• Excellent motivational and interpersonal skills; ability to lead in a non‑supervisory capacity
• Excellent verbal and written communication skills; ability to write in various voices/tones, including AP style, and possess exceptional proofreading skills
• Demonstrated ability to lead and manage projects across multiple teams, ensuring brand integrity
• Ability to present ideas and creative work to internal teams for modification or approval
• Thrives in a dynamic, fast‑paced, high‑energy environment; manages multiple campaigns and shifting priorities
• In‑depth knowledge of marketing techniques, consumer behavior, best practices across multiple disciplines and channels
• Ability to maintain confidentiality of sensitive information
• Appropriately responds to constructive feedback

Mid‑Senior level

Full‑time

Marketing, Public Relations, and Writing/Editing

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