Technical Program Analyst - DEM

Overview

As the Technical Program Analyst, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

The impact you’ll have at Concora Credit:

The Decision Engine Management team is the backbone of one of the most critical aspects of Concora Credit. Our team is responsible for implementing high-quality, scalable, and efficient code that powers our company’s competitive advantage in underwriting. Through strict attention to detail, prioritizing data integrity, meeting deadlines, and continuously improving our underwriting systems, your success directly translates to the success of the entire company.

If you’re passionate about solving complex problems and being part of a high-performing team, we’d love to hear from you.

This position is located at our Beaverton, OR office and has a hybrid schedule. We’re onsite Monday through Wednesday.

We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more.

As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.

As our Technical Program Analyst, you will:

• Have expertise in coding and testing new underwriting criteria in Concora Credit’s underwriting platform.
• Engage with cross-department teams to gather requirements for each credit criteria update and business initiative to ensure coding and testing align with expected outcomes.
• Lead requirement gathering sessions with cross-departmental teams and external credit bureau and underwriting vendors to implement and test new data sources.
• Partner with our Data Science team to implement, validate, and deploy custom models into our underwriting process.
• Partner with our technology and product teams to ensure IT support for new underwriting features, productivity and testing tools, and timely and quality vendor delivery of critical underwriting metadata.
• Independently develop, manage, and execute test plans against credit criteria leveraging tools like Postman, or SoapUI, with a bias towards automated testing. When system bugs arise, work independently and as a team to troubleshoot through to completion.
• Leverage database languages to proactively identify system defects, monitor technical production data, build reports and alerts, and present recommendations for system performance improvements to management.
• Lead weekly status meetings with internal stakeholders, with the ability to communicate updates in both business and technical terms.
• Conduct analysis on issues with decisioning platforms and work with internal leadership and external vendors to drive change.
• Create process flow diagrams with input from cross-departmental engineers and architects to support new and ongoing business goals.
• Manage and audit adverse action letters, working with external vendors and internal cross-departmental teams to drive change when auditing indicates issues.
• Serve as the main point of contact for Operations questions related to decisioning outcomes and other concerns related to underwriting implementation.
• Ensure that Audit, Compliance, and Legal requirements are met.
• Other duties as assigned.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Requirements:

• Undergraduate degree or equivalent experience required, with…