Agency Manager - Texas

Agency Manager – Texas

Under the direction of the Regional Agency Manager, this position supports an agency program by performing agency visits, monitoring agent operations, delivering sales and marketing support, expanding the company's book of business, ensuring implementation of agent corrective actions, and maintaining compliance with company policies and procedures.

The position is remote in Texas. Extensive travel is required; the candidate must be able to travel by car or air as needed. Occasional extended workdays are required, and some travel and customer entertainment may occur in the evenings and on weekends.

• Be knowledgeable about the title insurance industry and trends.
• Identify prospective agents, lead generation and conversion.
• Contact new and existing agents to discuss needs. Maintain contact lists and follow up with agents to continue building relationships.
• Emphasize the features of Alliant National to highlight how they solve agent problems. Be an expert in solving agent needs.
• Meet designated sales numbers by customizing marketing strategies to engage agents and increasing remittances.
• Help agents lower their risks, their costs and expand their business and build exceptional loyalty to Alliant National by our agents, building exclusivity of our brand.
• Represent Alliant National at various industry events.
• Negotiate prices and terms and prepare agreements.
• Monitor departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Manage day‑to‑day aspects of the department and its personnel to ensure projects are completed and goals and agent needs are met.
• Collaborate with other managers to plan, direct, and coordinate programs and projects.
• Collaborate with other managers to analyze costs, benefits, and losses of company profits. Assist Regional Agency Manager in profitability analysis of agents.
• Draft, submit, and present various performance and management reports.
• Manage conflicts and resolve complaints about or within the department.
• Recruit a strong base of the 'finest' agents in the State market.
• Make reports to Regional Agency Manager or as directed, pertaining to title insurance reports or Quality Assurance Review findings.
• Participate in audits of agents' premium production and policy inventory reconciliations.
• Responsible for the timely collection of accounts receivable.
• Follow up on Quality Assurance Findings to ensure implementation of corrective actions and status of recommendations.
• Monitor agents' compliance with regulatory requirements and advise Regional Agency Manager, President and Executive Management of critical issues and recommended action.
• Deliver the education programs already in place and add State‑specific programs to enhance training and education offerings to agents.
• Evaluate agent operations, measure performance, analyze results, and prepare periodical and special reports for agents as requested.
• Perform other related duties as assigned.
• Responsible for territory metrics inclusive of new agents, remittances, and designated revenue for assigned region.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate's degree or equivalent from a two‑year college or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience.

Proficient in Microsoft Office Suite.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is typically moderate.

As described in the Work Environment section, the noise level is typically moderate.

#Alliant National