Temporary Client Facilitators, Beaverton

Client Facilitator – Temporary

Location:

MFS CASH Oregon Beaverton Office, 8285 SW Nimbus Ave, Suite 140, Beaverton, OR.

Duration:
January 14, 2026 – April 30, 2026.

Hours:

16–30 hours per week.

Schedule:

Wednesday 11:30 am–8 pm, Thursday 9:30 am–6 pm, Friday – Sunday 8:30 am–5 pm.

The Client Facilitator is the first point of contact for the public at the MFS CASH Oregon Tax Site. The role includes checking in clients, assisting with the intake process, answering phone inquiries, and providing data‑entry support. This temporary position requires availability on the specified days and times.

• Creative and proactive problem‑solving to sustain community programs.
• Focus on prevention, wellness, and independence for families and individuals at all life stages.
• Commitment to diversity, equity, and inclusion; collaboration with partners and volunteers.

• Provide a welcoming environment to clients as they enter the tax site.
• Perform initial client screening to determine eligibility for MFS CASH Oregon services.
• Answer phone calls and return calls to clients.
• Assist clients through the intake process and set up appointments.
• Provide resource and referral information and any available literature to clients.
• Maintain strict confidentiality of client information.
• Support data‑entry tasks as directed.
• Keep the waiting and tax‑site area organized, efficient, and orderly.
• Assist the Lead Tax and Financial Services Coordinator with volunteer break‑room inventory.
• Perform additional duties as needed and support other tax sites when required.

• Excellent customer service skills, especially with diverse populations in a high‑stress environment.
• Ability to manage confidential information and maintain privacy.
• Strong teamwork and communication skills.
• Capability to manage multiple projects simultaneously and adapt to changing priorities.
• Excellent time management, prioritization, and organizational skills.
• Proficiency with a personal computer, internet, Google Suite, scheduling software, and an online call‑center platform.
• Capacity to work all scheduled hours and maintain availability throughout the assignment.

• High School diploma, GED, or equivalent experience.
• Customer‑service and/or front‑desk experience preferred.
• Preferred:
  Ability to communicate in Spanish as well as English.

Personal transportation and a valid driver’s license for travel within the Portland metropolitan area. Background check, including fingerprinting, is required.

Metropolitan Family Service is an Equal Opportunity Employer. We strongly encourage applicants from communities of color, disability, LGBTQIA2S+, and veterans to apply.

Apply online family.org/employment. If you are unable to use the online system, send your résumé to MFS, 919 NE 19th Ave, Suite 200, Portland, OR 97232.