Call Center, Appointment Scheduler

Now Hiring:
Call Center/Appointment Schedulers with a Passion for People – Join the Lanphere Auto Group BDC Team!

Are you energized by connecting with people over the phone? Do you have a warm, professional phone presence and a "customer first" mindset? Situated at our Beaverton Honda location, we are actively hiring onsite-only Call Center/Appointment Schedulers to join our dynamic Business Development Center (BDC)

As a BDC Agent, you'll be the first voice our customers hear—and a key part of their journey with Beaverton Honda, Beaverton INFINITI, and Beaverton Kia. You'll handle a high volume of outbound calls, schedule service appointments, and address customer concerns with empathy and efficiency. Clear documentation via keyboard is essential, as is your ability to multitask in a fast-paced, phone-driven environment.

• A robust training program paid hourly (minimal overtime)
• Five day onsite work weeks
• A steady flow of customer interactions that keep your mind sharp and your day moving
• A chance to be part of a supportive, high-energy team at a respected local dealership group
• Growth opportunities to full inbound/outbound call agent

• Strong communication skills with a friendly, confident, and easily understood phone voice
• A naturally helpful, positive attitude—someone who truly enjoys assisting others
• The ability to stay organized and efficient under pressure
• Experience in call centers, automotive, sales, or customer service is a plus, but not required
• Spanish bilingual? That’s a big plus!

If you’re driven, detail-oriented, and thrive on delivering top-notch service by phone
, we want to meet you. While this position may be sedentary in body, it’s engaging and invigorating in mind and spirit. Come help us create outstanding customer experiences—
one call at a time
.

• WEEKLY PAY
• Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium)
• Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more
• Paid time off (start accruing on day one)
• Take your Birthday off (Birthday Away)
• Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more)
• Employee assistance program
• Company-paid life insurance
• Flexible spending plan or health savings account; daycare spending plan
• Top rated 401(k) w/employer match
• Years of Service Awards (be rewarded for your loyalty and longevity)
• Pet insurance discount programs
• Plus more

• Selected candidates will pass a background check and drug screen
• Must have a reliable means of getting to/from work consistently and on time
• Dedication to your job and a strong work ethic
• Must be able to work sitting down and on computers/phones for at least eight hours per shift

Lanphere Auto Group - a better way to work Be part of something you’re proud of—with great benefits to match! Join a trusted, community-focused organization with over 60 years of success and growth.