SaaS Customer Support Specialist — Product Expert
Listed on 2026-10-30
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Rippling is seeking a Customer Support Specialist for the Benefits Marketplace to assist customers with our HR/IT/Finance platform. You will become a product expert and handle inquiries via email, chat, or video, ensuring timely, accurate resolutions.
You'll work in a fast-paced SaaS environment, based in PST/MST time zones, Monday–Friday 9 AM–5:30 PM PST, with opportunities to contribute to product enhancements through feedback to Product and Engineering teams.
This opening is for the SaaS Customer Support Specialist — Product Expert role at Rippling.
All applications are reviewed carefully by our team.
The position is based in OR, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 30.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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